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Phone: 0479 100 163 (Mon - Fri) (10am - 5.30pm)

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Problems can be solved with remote support
Many of our customers love remote support to get their problems fixed
© Tattwa Networks. 2013. Website designed by Tattwa Networks.
Home Services Prices Contact About

Remote Support

Remote support allows us to fix most computer related problems straight

through the internet. Remote support is also known as remote computer repair.

Many studies indicate that for every 5 technical occurrences, 4 of them could be resolved remotely.

What is Remote Support?

Remote support is the use of certain computer software that allow’s a computer technician to access your computer from a remote location without the need of having to be in front of your computer. Remote support is also known as Remote computer repair. With remote support we can help with;         •Teaching        •Explaining        •Virus removal        •Software troubleshooting        •Install updates        •Data recovery        •Fix PC & Mac operating system's and much more.
Tattwa Networks - Computer repairs for home and small business. Tattwa Networks menu anchor We use screenconnect and teamviewer for remote support. Remote support (Remote computer repair) diagram. Safety and security How to get started in remote support

Preparing for Remote Support!

Setting up for remote support is really easy and anyone can do it even if you don’t have much computer experience, most the work is done from our end and it’s really easy to set up. We will send a file, an email or website link with a small file download or you can just click through our website which the program will setup instantly on your computer. We then activate the remote link through our end.

How to get started.

To begin you would need to book an appointment with us by clicking here. We will then give you instruction on how to continue and the link to start the remote support. If you have an appointment scheduled and you want to enter the remote section click here.

Safety & Security

Remote computer repair can be intimidating to someone who has never done it. It is a very basic and safe process. After our remote software is initiated and the window is opened, it will ask if we can access your computer. The window display will allow you to permit access or deny access. After you click accept, we will be able to access your computer and control it as if we are sitting in front of the monitor. There are several safety features involved with this process to help protect yourself. The first feature is that you will be able to view everything that we are doing. You’ll be able to see everything being installed and all the files that are being viewed. Nothing will be hidden. The second safety measure is that you can stop the control at any time.  You will be able to block us from seeing your computer, installing any programs or performing any tasks on your computer.  Another added benefit to this service is that because you’ll be able to view all tasks performed, you may be more able to solve the problem yourself next time an issue arises. Also, the remote support software uses a real strong encryption and security which is similar to bank security standards. So the data passing between your computer and ours is really secure.  And with upcoming changes to the security of the remote software the security will be increased further. AES encryption is used in our software. 
Preparing for remote support Visit our youtube page!
Remote support is secured with high level encryption. Remote support software directly integrated into website.
Software which is directly integrated into our website.

                                     Mobile: 0479 100 163

Located : Diamond Creek, Victoria. Email: support@tattwanetworks.com

Customer area


Step 1
Client Agreement

Tattwa Networks - Client Agreement
Step 2
Make a Booking

Tattwa Networks - Book an appointment
Step 3
Remote Session

Tattwa Networks - Remote session
Step 4
Pay Online

Tattwa Networks - Pay online
We ask that you read and fill out the client agreement form before you continue on to the next sections if you haven't already. So we know you agree to our term's and condition's. This will take you to the booking page where you can select the date and time when we can help you with an onsite or remote session. If your appointment has been validated and you have been given a code or emailed a link you can click here. We setup a pre-authorisation charge on your booking (25% of 1st hr) and we take the remaining amount out later for the whole remote support session. But if for some reason you need to pay for something click here.

Do you need help? Email us!

Prices

Onsite Repairs

Home or Small business

Tattwa Networks - System maintenance

From $70 hr

Remote Repairs

Internet Support

Tattwa Networks - Virus removal

$70 hr

Data Recovery

HDD, USB or Device

Tattwa Networks - Computer speedup

From $75

Website Design

Personal or Business

Tattwa Networks - General support

From $390

We come to you! Either home or small business with onsite computer repairs. We can fix a lot of common problems over the internet without the need of onsite work. We can recover your important files (photos, documents, movies, etc.) from your devices. We can create beautiful websites for you personal hobby or business.

We do offer discounts for pensioners for our onsite services.
Please go here for prices.

Make a Booking!

Pay for service or product online

We accept payment's with credit card's and paypal account's online to make thing's easier.
We usually send an electronic invoice to process services and product orders but just in case for some reason you can't, you can pay through here as well.
All payment's are processed through paypal so all transaction's are secure with paypal's standard SSL and encryption's.


* Please enter the description of the payment below.


Payment description:
Tattwa Networks paypal

About us

Firstly I guess your are wondering what 'Tattwa' means. 'Tattwa' is a Sanskrit word meaning 'thatness', 'principle', 'reality' or 'truth' or aspects of nature.

Tattwa Networks is run by one individual. The concept behind Tattwa Networks is to assist home users and small businesses with their computer, mac, website, mobile device, data recovery, search engine problems.

The idea came about from working in a computer shop in the Diamond Creek area. The majority of people struggle with a lot of basic and complicated problems, also the problem of struggling with daily life, the need to bring the computer into the shop, waiting for the computer to be repaired, needing the computer quickly so it can be used for business.

I also wanted to be able to offer more complete services which couldn't be done in a shop. Including website design, search optimisation, google local ranking, data recovery, pickup services, onsite computer repair services, remote computer repair services.

A lot of computer problems can be fixed by remote mean's so i have integrated remote support into the website to take the strain off the customers.

We try to accommodate to helping with all computer problems and all device's and all operating systems.

Our place of operations is in Diamond Creek, Victoria, Australia.

Contact me on mobile: 0479 100 163
Contact me by email: support@tattwanetworks.com

Get started with your remote session

You will need to have a constant internet connection.

You need a validated booking appointment.


You will need the code or link you where given to start the remote session.


You need to click the button below where you can enter your code and start the session.


The remote support client will automatically install and startup on your computer.



All remote session's are secure and encrypted using bank industry encryption, so all information is safe and only viewable to us with your permission. Once the session has ended we will no longer be able to access your system unless your approval has been given by entering your code again.


Start Session

Contact Us


Email: support@tattwanetworks.com Mobile: 0479 100 163


You can contact us through email using the above email address we will respond as quickly as possible. For more immediate support please contact us using the above mobile number.

We have temporarily disabled the contact form because of attacks on our website, we will fix this soon.

Make an appointment

Client agreement

Remote Support

Remote support allows us to fix most

computer related problems straight through

the internet. Remote support is

also known as remote computer repair.

© Tattwa Networks. 2013.

What is Remote Support?

Remote support is the use of certain computer software that allow’s a computer technician to access your computer from a remote location without the need of having to be in front of your computer. Also known as Remote computer repair. With remote support we can help with;        •Teaching        •Explaining        •Virus removal        •Software troubleshooting        •Install updates        •Data recovery        •Fix PC & Mac operating system's and much more.
Tattwa Networks - Computer repairs for home and small business. Home Services Contact We use a few different tools for online support one including Screenconnect We have screenconnect integrated into our website Remote support is mostly automated and requires very little setup We can do a virus removal over the internet We can do a system cleanup over the internet We can fix a problem with your programs over the internet Many studies indicate that for every 5 technical occurrences,  4 of them could be resolved remotely.

Preparing for Remote Support!

Setting up for remote support is really easy and anyone can do it even if you don’t have much computer experience, most the work is done from our end and it’s really easy  to setup. We will send a file, an email or website link with a small file download or you can just click through our website which the program will setup instantly on your computer. We then activate the remote link through our end.

How to get started.

You would need to call us to book an appointment and we can usually assist straight away or you can fill out the booking form by clicking below.

Safety & Security

Remote computer repair can be intimidating to someone who has never done it.  It is a very basic and safe process. After our remote software is initiated and the window is opened, it will ask if we can access your computer. The window display will allow you to permit access or deny access. After you click accept, we will be able to access your computer and control it as if we are sitting in front of the monitor. There are several safety features involved with this process to help protect yourself. The first feature is that you will be able to view everything that we are doing. You’ll be able to see everything being installed and all the files that are being viewed. Nothing will be hidden. The second safety measure is that you can stop the control at any time.  You will be able to block us from seeing your computer, installing any programs or performing any tasks on your computer. Another added benefit to this service is that because you’ll be able to view all tasks performed, you may be more able to solve the problem yourself next time an issue arises. Also the remote support software uses a real strong encryption and security which is similar to bank security standards. So the data passing between your computer and ours is really secure. And with upcoming changes to the security of the remote software the security will be increased further. AES encryption is used in our software. 
Call us on 0479 100 163 or book online

Call us: 0479 100 163

Visit us on Google+! Visit us on Facebook! Visit us on Twitter! Visit our Youtube page!
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Tattwa Networks