ABOUT US

Tattwa Networks

Since 2014, Tattwa Networks has been providing local computer repair and tech support to Diamond Creek and the surrounding suburbs delivering friendly and affordable services for homes and small business.

Who is Tattwa Networks?

Tattwa Networks is run by a long-time resident of Diamond Creek. After having worked as a technician at a long-running computer store on the Diamond Creek main road, We started Tattwa Networks in 2014 with a goal - to provide residents and small businesses a more personal, trustworthy service, so you can get to know who is working on your device.

Tattwa Networks is run by one person so you're dealing continously with the same person for each service.

Based at 353 Broad Gully Road in Diamond Creek, Tattwa Networks serves the full Nillumbik region including Diamond Creek, Hurstbridge, Eltham, Panton Hill, Kangaroo Ground, surrounding Green Wedge suburbs.

 

Background Experience

  • Decades of experience with handling and operating computers in general
  • Around 15+ years in dedicated repairs and support for home users and businesses from previous computer store and current

 

Why choose a local technician?

  • You are dealing with someone close to where you live
  • We know the local area well having lived and worked in the area a long time
  • We remember your history of computer problems
  • Your device stays in the local area
  • Flexible appointments and outside hour support, not far away
  • We are close if you would like to drop off
  • We try to explain things as simple as possible or just get it fixed for you

 

What we do

We are a local computer repair and tech support service that provides the ability of local drop off, onsite support, pickup & delivery, phone and remote support.

We provide a comprehensive range of services for PC and MAC. Help with software and hardware. Including technical repairs on laptops.

We also provide tech support for home and small business.

 

Home & Small Business Tech Services

    • Computer Maintenance
    • Computer Repairs & Upgrades
    • Computer Setup
    • Data Backup & Recovery
    • Email Setup & Support
    • Virus Removal
    • Computer Security
    • Printers & Scanners
    • New Device Setup
    • Remote Support
    • Training
    • Email Spam Filtering
    • Hardware & Software Purchasing
    • Microsoft 365 & Google
    • NAS/DAS
    • Tech Support
    • Security Cameras
    • Internet & Networking
    • Data Recovery
    • Phishing Prevention
    • DNS Filtering

We service the Nillumbik and outside suburbs including

Diamond Creek, Hurstbridge, Panton Hill, Christmas Hills, Kangaroo Ground, Bend of Isles, Nutfield, Yarrambat, Arthurs Creek, Watsons Creek, Strathewen, Smiths Gully, Wattle Glen, Cottles Bridge, St Andrews, Eltham, Greensborough, Briar Hill, St Helena, Montmorency, Warrandyte and other suburbs.

We service the Nillumbik region and outside suburbs. 

Extra Benefits

  • We provide a 10% discount on remote and onsite services for elderly customers.
  • We provide in your home training sessions for Elderly.
  • Outside hours can be arranged for device drop offs or remote support sessions, please let us know.

Warranties

  • Part Replacements
  • Custom PC's
  • Laptops
  • Services (30 day recurring problem that should have been fixed, without user recreating the problem)

Easy Process

  1. We have been providing computer repairs and tech support for a while so we have made it an easy process.
  2. Give us a call, send us a message, email, or request us to call you.
  3. Discuss your problem, so we can give a rough min-max estimate. (Sometimes we cannot give an estimate over the phone as we may need to diagnose the device first)
  4. Choose the best time that suits you for an appointment.
  5. We will then diagnose the issue and carry out the service if you approve.

Communication & Honesty

  • We will try to give plain-english explanations.
  • Patient and straightforward guidance
  • Dont have to feel like you are asking silly questions, because no question is silly.
  • We will try to be as accurate as possible with upfront estimates and options, sometimes it might be difficult but we will give rough min-max estimates.