hard drive Data recovery

Have you lost some important files, cant access your external HDD, computer wont boot so you can get access to your files? 

 

What do we do?

  • Recover lost, damaged or deleted data
  • Software-based recovery (partial hardware)
  • We can work on internal and external HDD’s / storage devices
  • Newer SATA SSDs as well as M SATA & M2 SSD Drives

 

Recover your Hard Drive / Solid State Drive (SSD) Data

We can retrieve data from faulty hard drives (internal or external) including SSD Drives (SSD SATA, M SATA, M2 NVME)

Photo & Data Recovery

We can retrieve photos, documents, videos, music and other important information.

We can backup to another device

If you have a backup device we can recover your files too we can recover your files on to that or you can purchase one-off us.

* Software based recovery and some hardware fixes.

FAQ

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Am I guaranteed all my files?

We cannot guarantee all your files recovered, we can’t guarantee any files are recovered. It depends on the state of the HDD.

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Do I have to pay for having retrieved nothing?

We dont charge full amount if we dont retrieve any files but we ask for an attempt fee which is $45

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How long can it take to retrieve the files?

It can take anywhere from a day to a few weeks or longer depending on the state of the HDD.

When HDD’s start failing they become incredibly slow so extracting data can take a terribly long time until becoming inaccessible.

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Will my files come back as they were?

Usually they come back as they were but sometimes when we retrieve files they come back as lost.

So they won’t have any proper filenames or descriptions and you will have to sort through them to find the ones that are important to you.

Also they may come back as partial files, so only parts of the file will be seen.

 

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There's no power or any vibration or sorts in the hard drive what should I do?

We can attempt to access this and recover information for you as it could be a cable or connection issue with the computer.

But in lots of cases if its an internal HDD and we cant get it to power up, we may recommend you send it to data recovery specialist centre so they can perform special tests and extraction of your data.

 

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I spilt liquid on my laptop

‘Depending on the type of hard drive you have in your computer these cases can be difficult.

If your computer was off during the spillage, keep it off. If it was on during the spillage don’t try to start it anymore as it can cause further damage.

Covered hard drives make it easier to recover. Laptops which have an uncovered SSD drive like an M SATA or M2 NVME may be more difficult as the water can make contact with the circuit and short it out.

In this case we would recommend sending it to a data recovery centre that specialises in those cases.