Computers have become an important part of our life, they make life easier reducing the need to carry out many tasks manually but they also have downfalls.

Computers don’t last forever so we are faced with software and hardware troubles which can cause problems for the operator.

There are different types of repairs associated with computers that may need to be carried out at some point by a computer technician. Below we have listed some of the most common procedures.

Removing viruses, malware, adware or spyware

This problem is very common and usually takes place when you have entered a fishy website, received a dodgy email or have just generally viewed your social profile (entering your computer through an advertisement on the page)

It can also happen by installing software which installs adware or sometimes just pass through into your computer when you aren’t even doing anything.

That’s why its good to have an antivirus program installed. If you are using Windows 10, even thou it has Windows Defender which is much better than the older windows its good to keep another security program as a secondary and this we recommend Malwarebytes Antimalware which is made to run alongside other antivirus programs.

If your computer is seriously infected by these programs you will most likely need someone to assist you with this problem and we recommend leaving your computer off until fixed or assisted as it can cause further damage.

After the bugs have been removed there may be chances of damage to the computer which may need to be fixed as well.

Virus Removal

Hardware issues and diagnosis

A computer consists of several parts that are paramount to the running of the system, if for some reason one of these parts fail to operate properly or stop working completely there will be a problem running the computer correctly or at all.

A computer technician can diagnose the faulty hardware and take the proper precautions on how to repair or place that problematic part. Technicians can also replace laptop LCD/LED screens that are cracked, pixelating or completely dead as well as replacing laptop keyboards that have stopped working or are unresponsive.

The list of the main parts in a computer system consist of the following:

  • Motherboard (Mainboard that connects all the parts together) – The motherboard has various chips attached to it which are important to the functioning of the parts which include; north and south bridge chipsets, BIOS and onboard graphics chip.
  • CPU/Processor (The brain of the computer that processes all the tasks that need to be accomplished)
  • RAM (Random Access Memory – A really fast temporary type of storage that can hold large amounts of data to be used quickly or at the time and then discarded. Which is sent directly to the processor. Classed as the computers working memory.)
  • SSD/HDD/M2 SATA (There are a few different variations of HDD’s for a computer and they consist of the Solid State Drive which is an HDD with no mechanical parts and it much faster than the normal HDD which is mechanical. Doesn’t need to be defragged as the speed will stay the same no matter how much data. M2 SATA is the next generation of SSD drives which plug directly into the motherboard as a chip which is much faster again on top of the SSD.
  • Graphics Card (If your computer contains a separate graphics card to process graphics then this will be an important part of the computer, it is much more powerful than an onboard graphics card and can handle more tasks are stress. The onboard graphics card will usually use a portion of your ram which will lower the overall amount of ram you can use.)

Some other important hardware that may need to be assessed if not working is the CD/DVD ROM, Printers, Scanners, Webcams, Monitors, USB sockets, Network Cards, Wireless Cards and more..

If you are experiencing an issue with your computer hardware you can contact us on 0479 100 163 or make an online booking.

Computer Hardware

Software Updates

Most software is updated regularly and as such, they are not perfect and can interfere with hardware and other types of software. Over time software and drivers can get corrupted and cause all sorts of issues like not being able to start the software or drivers, weird errors, loss of data.

When tackling these problems its best to make sure all your software is up to date to the most recent and that your operating system (Windows, MACOSX, Linux) are up to date as well.

A lot of the time just making sure everything is up to date can fix a lot of your problems, but if you are still faced with issues a more thorough investigation into the problem may need to be done.

Software updates

Data Recovery

Nothing is more saddening than losing data from your hard drive or storage device or not being able to access it to retrieve the data you need for school, business or to view the photos of your past memories.

You will need a data recovery technician to assist with acquiring this data for you. First, software-based methods are attempted which is generally cheaper and then if that is not successful it possible it will need to be taken to a data recovery specialist center which can be very expensive.

If a HDD is dropped while it is operational the needle can get embedded into the platter or other moving parts can get damaged lowering the chances or success. If the HDD was off during a knock or fall there are better chances but still, the needle can get stuck on the platter which can be moved back to position but maybe not as bad as if it was spinning.

A safer alternative to external HDDs is the use of SSD drives which don’t have moving parts.

If the HDD is in your computer, look out for signs of the computer slowing down, pausing or freezing as this can be an indication of HDD trouble.

Make sure you keep backups of your files incase.

We can assist with Data Recovery you can contact us on 0479 100 163 or online.

Data Recovery

How computer repairs are carried out!

There are a few ways you can get your computer fixed which consist of:

  • Remote Support – which involves your problem getting fixed over the internet using special software
  • Computer Drop Off – which involves you bringing in your computer to the workshop
  • Onsite Repairs – which involves a technician coming to your location and fixing it.

If you need help with any of the information in this article you can call us at 0479 100 163 or make a booking online, we are located in Diamond Creek.


How to find your laptop model?

Finding your laptop model shouldn't be too hard to find, it is usually found on the bottom of your laptop on a sticker or underneath where the battery sits, so you will need to remove your battery.